New York City, New York
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Horrible internet, horrible company and even a horrible owner.I have called support who is always unable to address the issue but claims they will be routing the call to a level 2 support, when the real issue is that they are not an actual support but an answer service for their company.

In total i have called 15 times and submitted 9 support tickets and no one from their level 2 3 or 4 support return a call or email. I have had connectivity issues for 5 weeks. No service at times. Goes off line randomly.

Laggy.

I pay for 25 GB up/down of speed and I have screen shots of every speed test I've taken and it has always come in way below what I pay for.(See the images as proof)

Reason of review: Problem with delivery.

Monetary Loss: $209.

Preferred solution: Full refund.

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Anonymous
Buffalo, New York, United States #995036

Thats what you get for being cheap and going with a garbage internet provider.

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